Wallet Custody & Turnkey
Shotgun uses Turnkey to handle authentication and wallet key management. How your keys are secured depends on how you signed up:If you sign in with a wallet (Phantom)
- Phantom is used to sign in only. Shotgun has no access to your wallet or its contents
- A separate, non-custodial Shotgun trading wallet is created for you, secured by Turnkey
- You can export your Shotgun wallet keys at any time
- You stay in control of your funds, in both wallets, at all times
If you signed up with Email or Google
- Turnkey generates an embedded wallet for you
- Your private keys are encrypted using your account password - Turnkey itself cannot access them
- Keys are stored in encrypted form; only your password unlocks them
- You can export your private keys at any time from your account Settings
Your Password
If you use email or Google login, your account password is the key to your embedded wallet.Shotgun cannot recover your password. If you lose your password and haven’t backed up your recovery phrase, you may permanently lose access to your wallet and funds. Save your password offline, somewhere physically secure.
- Store your password offline (not in a notes app, not in a screenshot)
- Use a password manager if you need digital storage
- Never share your password with anyone - Shotgun support will never ask for it
Exporting Your Private Keys
You can also export your raw private key from wallet management menu. How to Export Your Private Keys:- Open your Shotgun account Settings
- Navigate to the Wallet Management
- Click on Export Private Key
- Copy Private key to a secure place
Protecting Against Phishing
Phishing is the most common way crypto users lose funds. Attackers create fake versions of Shotgun to steal your credentials or seed phrase. Always verify you’re on the official Shotgun domain before connecting your wallet or entering any credentials.Official Shotgun Links
If a link you received doesn’t match the official URLs above - do not connect your wallet. Report suspicious links in the official Shotgun Discord.
Smart Contract Risk
When trading any token on Solana, you are interacting with smart contracts that Shotgun does not control. Be aware:- Rug pulls - token developers can remove liquidity and abandon the project
- Honeypots - some tokens can be bought but not sold
- Mint authority - if not revoked, developers can create unlimited new tokens and dilute your holdings
- Freeze authority - some tokens can have trading frozen by the developer
Use the Holders section on any token page to check for concentrated ownership, active dev wallets, and vesting indicators before buying.
Trading Risk Disclosure
Cryptocurrency trading involves substantial risk. Prices can move dramatically in short periods. Shotgun is a tool - it does not guarantee profits or protect against market losses.- Only trade with funds you can afford to lose
- Limit orders and stop losses can help manage risk but are not guaranteed to execute at your exact target price during extreme volatility
- Past performance does not predict future results